Astro Computers

Computer Sales and Service
Business and Residential
On-site and Carry-in

(330)722-8500
500 South Court Street
Medina, Ohio 44256

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Let us know about your past experiences with Astro Computers!
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Send your feedback to feedback@astrosystemsllc.com

Customer Feedback
Starting with most recent

Astro Systems, LLC has made me a customer for life.

I needed a cable to connect a monitor to the CPU of my computer. They supplied the correct cable, at a reasonable price, and I was back up and running. I decided to check the price I paid against Walmart only to find that Astro Systems were actually $5.00 lower!! SOLD! FOREVER!

Cindy Lenos

A special thank you goes out to Barb Smith from Astro Systems for help setting up [our] Facebook.

Lodi, Ohio Police Department

Thanks Astro Systems for helping me to get my laptop screen unfrozen.
It was Feb.22, 2009. I was doing my taxes with the help of my laptop when the screen locked up. Oh no, now what do I do? Astro Systems had help me clean up my pc and laptop in Dec. But this was 10:00 am. on a Sunday morning. I e-mailed with my problem but i must have typed in an incorrect address as my e-mail came back to me undelivered. Desperate, I called the office in Lodi and thought I would get the answering service. Imagine my surprise when a live human voice answered! Within 5 minutes my computer was up and running again. Thanks to everyone at Astro Systems. You guys are great!

Just wanted you to know how grateful I am for the great job you did getting my computer up and running better than EVER!. When I got the dreaded black and then blue screens, I thought for sure that I had lost all of my pictures, programs and documents. Un just one day Matt was able to replace my dead hard drive, restore all of my data, and upgrade my memory for a very reasonable price. Now I don't have to redo everything! It's great to know that we have knowledgeable, honest, and fair technicians (Lodi's own Geek Squad) right here. Thanks again, Charlene and Todd Clark, Westfield Center residents.

Astro Systems saved me!

After living without my computer for over a week, another company was unable to get all the glitches out. Astro Systems not only fixed all the problems but updated my system and all within a day or two!

I would definitely recommend Astro Systems to others if they need quality work done fast.

Naomi Grega

Just wanted to Thank Tom again for the tremendous service!!!! I did contact Dell tech support after you left on Friday. They agreed that the USB ports were nonfunctioning. Service is coming on Monday to put in a new Motherboard. So I'll go from there. Thanks for everything!!!!!!!!!! When this PC dies, or I get tired of Dell trying to fix it, I'll be over and you can put one together for me. I will highly recommend you to everyone I know.

Susan Danley

Just wanted to say how helpful your service has been. You have been there promptly when I had computer work that needed done. And the house calls are the only way for me to go.
Glad to have such good service, friendly people close at hand.

Wish you continued success.

Sandy

I have found Astro Systems, LLC
Professional, Knowledgeable and always ready to help.
I am a senior citizen and when I have a question Tom is always right there to answer.
In this computer age that is important when purchasing a computer.
I would recommend this company and service to all my family and friends.

L.A. Burns

We were very pleased with the service received last Saturday. You were efficient, knowledgeable and reasonably priced. Our computer is working very well and I am thrilled that you were able to make our taxidermy program work properly, even though it was incompatible with our new Windows Vista program. IT's working great and we thank you very much!
You're the best!
Mary Shelton
Husky's Taxidermy

Congratulations on your upcoming Anniversary!!!

Comments:

Very knowledgeable, plus fast & friendly service!!!
I have recommended them to several of my friends.

Thanks,
Colby Baehr

When my computer was damaged by lightning, Mr. U'Ren came promptly, discovered the damaged part, replaced it, and charged me a very reasonable fee! I was very happy to have found such a nearby, reliable service. (Please do not use my name)

What a joy it was to find you on the square in Lodi!! We were new to business around where we live here in Sullivan. We were only in our new home a few months & my computer fan went out.

We drove to Lodi - and went to your business & the very same day, you came out & fixed my computer! That was a life saver for me, since I hear from my children & grandchildren on the computer each day.

I can go on & on, but we were very pleased with the work that was done for us & suggestion you gave us. I can assure you that I will be a repeat customer.

Yours truly,
John & Barbara Schoditsch

To Whom it may concern:

I happened upon Astro Systems quite by accident. An ad in the Trading Times caught my attention. Prior, I had sought out a repair person for my computer that I could afford and who would do "House calls." Unable to find someone, I was totally frustrated and lost without the ability to use my computer. I spend several hours every day sending e-mails to various address groups for different Church organizations and my own business connections.

I called the number in the morning of Feb. 8, and my search was over. That same afternoon, Matt came to the house and finding that it would take too long to repair my problems (The computer was super slow) he suggested that it go back to the shop where the repair would go much faster... thereby saving me hours of labor charges. Tom called me that evening (after hours) with an offer to return the computer the next day (weekend) I told him to wait until Monday, since I didn't have time to do anything that weekend.

On Monday, Matt brought it back, showed me a few things, determined that the printer was working and explained the new software. After going on line AOL apparently did not like what they had done... and booted me off line. I called Astro and Tom came out in an ice storm, took my computer back to the shop and installed an AOL upgrade (to make them happy) and returned it within a few hours... NO CHARGE!!!!

Service like that is RARE in this day and needs to be commended. I have and will continue to recommend his business to all, especially those of us who are "technology challenged."

You may quote me...... Carol A. Perzy, Greenfield Gardens, Litchfield, Ohio

I would and have given Astro Systems info to my friends. I needed a house call and they came promptly, explained my problems in language I could understand and very professional. Came back a second time to install DSL line, took care of everything for me. Congratulations on your anniversary!
Linda Young

Dear Tom, Matt and Barb,

It is such a delight to know that Astro Systems will be celebrating its One Year Anniversary. I am so glad to have been one of your "first customers" and hope that our relationship will last for many more years to come.

It is so gratifying to know that when i need help (and that's been many times in the past year), I can always count on you to solve my problems fast and efficiently. You were always there for me, Tom -- no matter how many times I called. And the computer I purchased from you has been a joy to use -- it is I that usually need help when I call you.

Tom, your knowledge of hardware and software is amazing. Best wishes to you and your staff for continued growth and success.

It is my pleasure to be a customer of yours -- and if I said anything that you want to use in your advertisements, please feel free to use my name.

Maria